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About Us

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Direct Heating Supplies are one of the UK's largest online plumbing and heating supplies specialists. 

Direct Heating SuppliesDirect Heating Supplies is one of the UK's leading plumbing and heating retailers with thousands of new customers every month, served by our ever growing team at our head office and warehouses in Sittingbourne, Kent. Established online in early 2000, Direct Heating Supplies was founded by a group of plumbing and heating experts, backed by a parent company with over 40 years of trading behind them. Recognising that the public and trade wanted plumbing and heating supplies at the best possible prices, given our industry knowledge and already firm backing from manufacturers and supplies, it has been our goal since the beginning to provide top quality products, at the best prices, along with the best service possible.

The company's main distribution facility is based in Sittingbourne, Kent, but we also harness the power of national distribution hubs and networks to enable us to get goods and appliances to the customer quickly, safelty and in the most cost effective way possible. Not only does this allow your order to be dispatched quickly and efficiently, but also keep costs controlled and our prices low and competitive.

Products

ProductsWe offer our customers over 20,000 quality plumbing and heating products, and the list is growing every day. Direct Heating Supplies customers know they are getting the best prices on Plumbing and Heating equipment such as boilers, radiators, controllers and more.

Our Boilers retail section offers a staggering choice of Gas, Electric or Oil boilers from the top brands, such as Worcester Bosch, Vaillant, Baxi, Ideal and more! With the fastest delivery times in our industry, its not hard to realise why we are fast becoming the best in the business.

Our great relationships with all the major vendors mean our customers will always find special deals on great products from the biggest names in the industry. And to help our customers choose the right products, we make it easy to find availability, pricing, reviews and ratings.

Service

Direct Heating Supplies focus has always been on helping customers save time and money and getting products quickly. This is why we've invested in building a website that allows you to shop easily across all digital devices such as Desktop PCs, Laptops, Tablets and Mobile phones. Registered customers can manage their account, view previous orders, retrieve quotes from our support team and keep a 'wish list' of products which they can send to a customer if they are an installer, or the reverse and send to their plumber or engineer if they are a member of the public.

For those looking to buy even quicker, our Guest Checkout facility saves you time; simply provide your main order details and pay within less than a minute. All without having to speak to our customer support team.

Of course, buying plumbing and heating equipment can often be confusing if you are not a plumber or installer. If you would prefer us to handle your query, we have a direct Freephone hotline, email support and even online Live Chat as a means of contacting our support team. And for those who prefer to operate via social media, we have our own dedicated Facebook page and Twitter account for queries and special offers.

We are always looking to improve our service to customers and this means listening to what our customers want. If you have any feedback for us, we look forward to hearing from you.

 

 

Office Opening Hours

Our main offices are open for calls during the following hours across the week:

Mon-Fri: 8:30am-5:00pm

Saturday & Sunday: Sales Lines Closed

(Overflow Call Centre in 24hr Operation)



Address & Location


Head Office:

Direct Heating Supplies
Heard Way, Eurolink Industrial Estate
Sittingbourne
Kent. ME10 3SA

Please note : If you a visiting us for a part or product, please call before visiting to ensure we have stock on-site.