Delivery & Shipping
Delivery and Shipping Charges
We try to keep our delivery rates as simple as possible.
For Mainland UK deliveries the charges for delivery are as follows:
Order Value Under £200 + VAT : £6.50
Order Value Above £200 + VAT : FREE
For the following areas, below, there maybe an additional charge or varying charge depedant on the product(s) purchased:
Scottish Highlands
Channel Islands
Isle of Wight
Northern Ireland
We urge any customer from any of the above areas to contact us
directly so we can advise and give the best service possible to get your
order to you.
Courier Deliveries:
Small Items (Parcels & Bags)
- Once dispatched by courier (small items) your goods will arrive next
working day (2 day for Scottish Highlands and Islands) This is a
working day service, and deliveries can be anytime up until 6pm. We
cannot offer a timed service, nor guarantee time for your goods to
arrive.
- We have tracking facilities, and can track your order if for any reason it has not arrived, or delayed.
Large Items (Boilers and Appliances)
We only ship large goods to the registered cardholders address only,
this helps to prevent fraudulent purchases and transactions. In
special circumstances, we reserve the option to offer an alternate
delivery address to customers at our discretion.
For large items such as boilers, tanks, cylinders, we urge all
customers to consider access and/or storage of delivered goods at the
point of delivery.
Goods maybe palletised and arrive by lorry, ensure you have adequate
space for delivery and where possible, ensure approach to your premises
(door ways, path, driveway) are clear of any obstructions. Please
contact us if you have any queries regarding delivery of large
appliances to your property.
Heavy and bulky items must be often handled by 2 people, and whilst a
delivery driver will assist as much as they can during delivery, it is
down to the customer to ensure they manouvre and store delivered items
in a safe manner to avoid accident, injury, or damage to property or
product.
Please dispose of any packaging safely and with consideration to the environment.