Due to nationwide supply chain issues there may be some products with longer delivery times. Find out more here


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COVID-19 Update

At Direct Heating Supplies, the health and safety of our customers, as well as our employees, is our primary concern. Despite very challenging times we are trying to maintain our services to the quality you expect however, there are some changes we want to make you aware of during this unprecedented time.


We are currently experiencing manufacturer delivery delays on some of our products including many of the Worcester boilers. If you are looking for a particular part and cannot see it on the website, please email the part name and manufacturer number to [email protected] and we will try to assist you if possible.

Whilst we do not expect huge changes in our delivery times, please be patient with us if delivery is not what you expected. We are working hard to meet everyone's needs in these extremely difficult times.

We are constantly reviewing the situation and doing everything we can as a business to comply with government guidelines. 

Returns Policy

We are working with our suppliers to ensure all their employees and you, our customers are kept safe during this uncertain time. To do this, there maybe a delay and/or change on how we refund your item. If you find yourself in the position of needing to return an item, please contact us during our usual returns period and we will advise on the next steps. We are unable to refund any money until the goods have been collected or dropped off.

Please check this page before you make your purchase as it is subject to change.