Due to nationwide supply chain issues there may be some products with longer delivery times. Find out more here


Product was successfully added to your basket.

Star Star Star Star Star

The Importance of Getting Your Boiler Serviced

When it comes to looking after your boiler, just like a car it is important to have it serviced to ensure its safety and efficiency. Even though boiler negligence can be dangerous and make it rather expensive to heat your home, it isn’t always at the forefront of everyone’s minds, with only a small percentage of people having their boiler serviced regularly. Take a look below at some of the most frequently asked questions when it comes to maintaining and servicing your boiler.

Why should I have a boiler serviced?

1. Safety
Every year in the UK 50 people die from carbon monoxide poisoning as a result of broken and damaged gas appliances and boilers. (Top tip – for peace of mind keep a carbon monoxide alarm in the room your boiler is kept)

2. Save Money
Regular servicing of your boiler can help to improve efficiency, reliability and reduce heating bills.

3. Guarantee and Warranties
Many boiler warranties and guarantees require the boiler to receive an annual service, failure to do this can void your warranty or guarantee.

4. Save Money on Repairs
By having your boiler serviced regularly and maintaining it correctly you can save money in the long run as repair costs associated with boilers that aren’t serviced tend to be much higher than maintenance costs for those that are.

5. Law for Landlords
It is a legal requirement for Landlords to have boilers in commercial and rented properties serviced annually- a CP12 Inspection Certificate must be issued.

How often should I have a boiler serviced?

General daily use of a boiler can create a build-up of dirt and soot inside, in turn this can affect its efficiency by having to increase its oil consumption to perform the same jobs. With safety and efficiency in mind most boiler manufacturers recommend having a boiler serviced annually. However if your boiler starts to experience any problems prior your next scheduled service it is advised to have a trained professional inspect the boiler to avoid long lasting damage.

As a Landlord or Letting Agent it is important to remember under Regulations 1998 all Landlords are required to ensure the safety of their tenants. Under this regulation they are expected to maintain all gas applications and have an annual gas safety check completed by a gas safe registered engineer. Landlords and Letting Agents are also required to keep a record of any gas safety check for 2 years and issue a copy to each existing tenant within 28 days of the check being completed.

Who can service a boiler?

When selecting someone to service your boiler it is vital to select an engineer who is Gas Safe Registered. Before choosing your engineer we would recommend doing some research to make sure you receive great value and service from your selected engineer.

To guarantee your engineer is Gas Safe Registered please visit the Gas Safe Register website for more information and a comprehensive list of Gas Safe Registered engineers.

What to expect from a boiler service?

An annual boiler service will involve your chosen engineer inspecting the boiler and all of its parts to check they are all working correctly and are safe. Within the service the engineer will clean the pipework of the boiler and offer the opportunity of replacing faulty or broken parts.

Once the engineer has completed all of their checks you will then be provided with a certificate indicating its safety or recommendations if it is no longer safe in your property. If you are looking to replace your boiler or it is recommended your boiler is nearing the end of its lifetime the engineer should also be able to advise and give you more information on a new boiler and how to heat your home efficiently.

Remember, you can save money by buying your boiler directly from an online retailer such as Direct Heating Supplies, rather than buying through your engineer. Browse our boiler range here and speak to you engineer for advice on what you need.
What else can I do to maintain a boiler?

• During the summer months occasionally test and run your heating for 15 minutes
• Check the pressure gauge on your boiler and top it up if required (please refer to your boiler manual for instructions)
• Check the colour of the pilot light flame – this should be bright and blue (for any other colour it is recommended to contact an engineer)
• Reduce the risk of your homes pipes freezing by keeping your heating on low during extreme temperatures