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Receive a 5% discount when you enrol on a CCN1 course at the Energy Academy.

Direct Heating Supplies have a special offer with the Energy Academy in Sittingbourne, to offer you 5% off the CCN1 course when you enrol with them.*

The Energy Academy opened its doors late in 2017 and is a state of art training centre which currently includes 3 large classrooms, a computer suite, training area, domestic assessment area and a well-equipped canteen.

The training team have a wealth of experience between them having worked within the gas industry for many years.

The training centre is easily accessed from both the M2 and M20. It is located on the Eurolink Industrial Estate in Sittingbourne, Kent.

The Energy Academy have an expansive list of gas, plumbing and electrical courses on offer. Visit their website to find out more about their courses.

To receive your 5% discount on your CCN1 course at the Energy Academy please call them on 0345 521 0369 and quote ‘Direct Training’ at time of booking.

*Terms and Conditions of Offer

5% discount on the current cost of the CCN1 course at the Energy Academy. Offer is limited to one per customer. Offer cannot be exchanged for a monetary value. In the event of a return and refund being processed, the amount paid will be refunded only. We reserve the right to reject bookings. Offer code must be quoted at the time of booking for offer to be applied.

*Terms and Conditions of Enrolling on a Course at the Energy Academy

1. Terms of Payment

Unless prior arrangements have been made payment in full for any courses booked with the Energy Academy are due within 14 days of receipt of any booking confirmation. Payments can be made by credit/debit card, BACS or by cheque. Cheques must be made payable to Energy Academy Ltd and sent to Eurolink Industrial Estate, Heard Way, Sittingbourne, Kent, ME10 3SA. Card payments can be taken verbally over the phone.

Failure to make full payment within 14 days of receipt of any booking confirmation may result in the candidate losing their place on all courses they are booked on. Candidates assessment paperwork and results will not be forwarded to the certification body until full payment has been received.

Candidates who do not achieve the required level of competency will not receive a refund of any fees for the course

2. Rescheduling of Courses

Any requests to reschedule any booking that are received 30 days prior to the course start date will incur no charge.

Any rescheduling requests that are received within between 15 and 30 days of the course start date will incur a £25 + vat administration charge.

Any rescheduling requests that are received within 14 days of the course start date will incur an extra charge of 50% of the full course fees which will be invoiced as a rescheduling fee, this would be payable along with the full course fees.

3. Cancellation of Courses

The Energy Academy Ltd reserves the right to cancel a course at any time due to circumstances out of their control.  The Energy Academy wherever possible will give as much notice as possible, the candidate will be offered the chance to reschedule or receive a full refund.

Any cancellation requests must be received in writing either by post or email.

Any candidate that doesn't show up for any course will not receive a refund of any deposit and the full balance will be due.

  • Any requests to cancel any booking that are received 30 days prior to the course start date will be given a full refund.
  • Any cancellation requests that are received within between 22 and 30 days of the course start date will incur a charge amounting to 25% of the booking total.
  • Any cancellation requests that are received within between 14 and 21 days of the course start date will incur a charge amounting to 50% of the booking total.
  • Any cancellation requests that are received within less than 14 days of the course start date will not receive a refund of any deposit and the full balance will be due.

3. Photographic and Sound Recording Equipment

The use of any photographic or sound recording equipment is strictly prohibited within any part of the premises, this includes mobile phones and tablets.

If any candidate is found to be using this type of equipment during any training and /or assessment they may be asked to leave, and their assessment may be cancelled with no refund of any payment

4. Re-sits of Assessments

If the learner fails to reach the required level of competence in either the practical or theoretical assessments and they are required to re-sit any sections of the assessment, then a re-sit fee of £100 per day will be incurred. If further training is also required, this may also incur a charge depending on the nature and amount of training required by the learner.

5. Internal Verification

The Energy Academy will aim to process all assessment paperwork as quickly as possible. All paper work will be sent to the relevant certification body within 10 working days but will not accept any liability for loss resulting from a delay due to the learner not providing adequate requisite qualifications or evidence.

6. Copyright

Any study material notes provided to the learner may not be shared or reproduced without written permission from the Energy Academy.